Bilingual Health Insurance Specialist (Spanish)

TL;DR

Bilingual Health Insurance Specialist (Spanish): Providing day-to-day administration and oversight of health benefit plans for a dedicated client with an accent on enrollment management, problem resolution, and regulatory compliance. Focus on maintaining high-quality communication with plan participants and ensuring seamless benefit operations within a fast-paced, phone-based support environment.

Location: Must be based in the United States

Salary: $25–$28 per hour

Company

hirify.global is a people-focused organization providing comprehensive employee benefits, insurance solutions, and technology-based advisory services to over 100,000 employers.

What you will do

• Facilitate benefit enrollments, terminations, and plan changes for a dedicated client.
• Resolve health insurance inquiries and issues by coordinating with carriers, HRIS partners, and internal teams.
• Manage incoming calls and emails from employees and employers, ensuring responses within 4 business hours.
• Maintain accurate records of eligibility notifications and communication activities in the system of record.
• Assist in designing and documenting benefits administration processes.
• Ensure all activities remain in strict compliance with HIPAA and regulatory requirements like COBRA and the Affordable Care Act.

Requirements

• Must be fluent in Spanish and English to support bilingual client needs.
• Must be based in the United States and available to work 8:30 am – 5:00 pm EST.
• At least 2 years of experience in insurance, benefits administration, HR, or related technical fields.
• Strong proficiency in Microsoft Excel and ability to manage data-driven reporting.
• High school diploma required; college degree preferred.
• Excellent organizational skills with the ability to manage multiple requests and detailed paperwork.

Culture & Benefits

• Comprehensive health, dental, and vision insurance plans.
• Retirement savings programs and financial benefits.
• Paid time off and holiday schedule alignment with client requirements.
• Robust learning and development programs for career growth.
• Inclusive culture that celebrates diversity and equity.