Senior Manager, SOC Operations (Cybersecurity)

TL;DR

Senior Manager, SOC Operations (Cybersecurity): Overseeing global 24/7 Security Operations Centers across multiple locations with an accent on monitoring and responding to threats for nearly three million endpoints. Focus on leading response teams, leveraging AI-powered technologies, and driving operational excellence in a high-volume multi-tenant environment.

Location: Must be based in Miami, FL

Company

hirify.global is a leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers and internal IT organizations worldwide.

What you will do

• Oversee day-to-day operations of a global 24/7 SOC monitoring approximately 3 million endpoints.
• Recruit, mentor, and train SOC analysts and team leads to foster career progression.
• Identify and implement automation opportunities via SOAR platforms and custom playbooks to improve efficiency.
• Lead threat hunting initiatives and optimize detection rules to adapt to emerging threats.
• Serve as a key point of contact for customer escalations and deliver incident reports and threat briefings.
• Manage shift coverage, compliance reporting, and cross-functional collaboration with engineering and threat intelligence teams.

Requirements

• Minimum 10 years of progressive experience managing a SOC in a high-volume environment.
• Strong background in MSSP or managed multi-client/multi-tenant environments is strongly preferred.
• Technical expertise in SIEM, EDR/XDR, SOAR, and threat intelligence platforms.
• Proven track record leading and developing high-performing analyst teams in 24/7 operations.
• Bachelor’s degree in Cybersecurity, Computer Science, IT, or equivalent experience.
• Preferred certifications include CISSP, CISM, or GIAC.

Culture & Benefits

• High-growth, high-performance organization focused on innovation and results.
• Opportunity to work with next-generation, AI-powered security technologies.
• Collaborative environment working with global teams and diverse customer bases.
• Commitment to professional development and career progression paths.