Research Administrator

TL;DR

Research Administrator (Education): Providing administrative support for digital assessment trials and research projects with an accent on stakeholder engagement and system administration. Focus on managing customer onboarding, coordinating research documentation, and ensuring the smooth delivery of assessment trials in collaboration with schools and colleges.

Location: Must be based in the UK, with a hybrid requirement of at least 2 days per week in the Guildford or Manchester office.

Salary: £25,600 – £27,000 (Guildford) or £24,600 – £26,000 (Manchester).

Company

hirify.global is a leading UK exam board and education charity dedicated to advancing education through high-quality assessment and research.

What you will do

• Manage customer engagement and support for schools and colleges participating in assessment trials.
• Oversee the recruitment, retention, and onboarding of trialling centres.
• Administer on-screen assessment systems and configure digital tools for trial delivery.
• Organize and distribute research documentation, including consent forms and surveys.
• Collaborate with internal teams and partners to ensure trials run smoothly and meet quality standards.
• Identify and propose improvements to research processes and outcomes.

Requirements

• Must be based in the UK and able to work from the Guildford or Manchester office at least 2 days per week.
• Strong communication skills with the ability to build relationships with stakeholders at all levels.
• Experience in customer engagement and managing relationships both remotely and face-to-face.
• Excellent attention to detail and ability to manage multiple tasks and deadlines.
• Confidence using digital communication tools like Teams or Zoom and online administrative systems.
• Awareness of project or trial-based work and a flexible approach to changing priorities.

Culture & Benefits

• Opportunity to contribute to meaningful educational research and product development.
• Inclusive and collaborative work environment that values diversity.
• Flexible working arrangements to support work-life balance.
• Professional development opportunities in trial coordination and stakeholder management.

Hiring process

• Submission of CV and a supporting statement.
• Interviews held in the Guildford or Manchester office during the week commencing 29 June 2026.