Portfolio Claims Handler (French Speaker)

TL;DR

Portfolio Claims Handler (French Speaker): Managing a portfolio of property claims in a fast-paced, client-focused environment with an accent on delivering high-quality service and controlling indemnity spend. Focus on assessing claim value, managing relationships with brokers and insured clients, and ensuring timely resolution in line with company standards and applicable law.

Location: Lisbon (Onsite)

Компания

hirify.global is a global specialist insurer providing high-quality insurance solutions for commercial and personal clients.

Что делать

• Manage a portfolio of property claims, ensuring timely and effective resolution.
• Communicate directly with insured clients and intermediaries to manage relationships and expectations.
• Assess claim value and potential severity while actively controlling indemnity spend.
• Review loss investigations and manage the involvement of lawyers and in-field adjusters.
• Monitor portfolio performance and implement process improvements to support business growth.
• Handle and resolve insured and broker complaints in a professional and timely manner.

Требования

• Native-level French fluency is essential.
• Fluency in English is required.
• 3–5 years of experience in claims handling, property claims, or loss adjusting.
• Strong organizational skills with the ability to prioritize effectively in a fast-paced environment.
• Experience working in an office-based, multinational, and multilingual environment.
• Ability to make sound claims decisions and uphold company philosophy.

Хорошо, если есть

• Law degree or professional insurance qualification.
• Knowledge of French law.
• Fluency in Portuguese.
• Experience working across multiple countries.

Культура и преимущества

• Opportunity to work in a unique, client-focused culture.
• Collaboration with underwriters and brokers in a professional commercial environment.
• Support for professional development and career growth.
• Exposure to international insurance practices.