Associate Triage Analyst (Cybersecurity)

TL;DR

Associate Triage Analyst (Cybersecurity): Monitoring security events and performing operational checks for managed services customers with an accent on data analysis and incident escalation. Focus on maintaining ISO 27001 compliance and supporting internal teams with metrics and reporting.

Location: Must be based in England

Company

hirify.global is a global leader in human- and agent-centric cybersecurity, protecting organizations from threats and data loss across email, cloud, and collaboration tools.

What you will do

• Monitor security events for managed services customers.
• Escalate critical events to clients through approved communication channels.
• Assist internal teams and customers with metrics and security platform reporting.
• Contribute to the improvement of monitoring and alerting processes.
• Ensure all activities adhere to ISO 27001 Information Security Management System standards.

Requirements

• Must be based in England
• Experience analyzing data from large datasets.
• Proven experience in customer service roles.
• Strong proficiency with the Microsoft Office Suite, particularly Excel.
• Ability to work effectively within a team environment.

Culture & Benefits

• Competitive compensation and comprehensive benefits package.
• Flexible work environment.
• Annual wellness and community outreach days.
• Global collaboration and networking opportunities.
• Recognition programs for individual contributions.