Customer Liaison Manager (Infrastructure)

TL;DR

Customer Liaison Manager (Infrastructure): Coordinating appointments and completions for critical utility and social infrastructure projects with an accent on stakeholder management and client communication. Focus on ensuring adherence to deadlines, monitoring project timelines, and maintaining seamless communication between clients and internal teams.

Location: Based in Bassingstoke, Hampshire, West Sussex, South Coast, United Kingdom

Company

hirify.global is a dynamic business focused on delivering critical infrastructure projects across the utility and social infrastructure sectors in the UK.

What you will do

• Prepare, review, and monitor appointments, visits, and completions to ensure deadline adherence.
• Liaise daily with clients and internal teams via email and telephone.
• Ensure all relevant parties are kept informed with the latest project updates.
• Monitor project timescales and coordinate completions.

Requirements

• 2+ years of relevant administration experience.
• Proven experience in a customer or third-party liaison field.
• Strong understanding and experience in stakeholder management.
• Knowledge of Microsoft Project or similar software programs.
• Excellent analytical, communication, and organizational skills.

Nice to have

• Experience in a Planning role.
• Previous experience working with Highways authorities.