Senior Account Manager (SaaS)

TL;DR

Senior Account Manager (SaaS): Managing commercial renewals and the end-to-end sales cycle for upsells within mid-sized to large strategic transit agency customers with an accent on retention and revenue growth. Focus on developing upsell strategies, delivering ROI presentations to executives, and navigating complex public sector procurement.

Location: Must be based in the US, Ontario, or British Columbia (Canada). Visa sponsorship is not available.

Salary: $117,000 - $180,000 USD (OTE) / $169,000 - $190,000 CAD (OTE)

Company

hirify.global is a leading transit data platform that enables agencies to share real-time passenger information and improve service performance.

What you will do

• Develop and execute upsell and retention strategies for mid-to-large complex transit agencies.
• Own the full upsell pipeline from marketing qualified leads to closing.
• Create account plans and deliver Executive Business presentations to agency leadership to prove ROI.
• Manage competitive and non-competitive procurement, including RFPs and sole source justifications.
• Lead platform demonstrations and trainings for agency decision-makers.
• Collaborate cross-functionally to provide feedback on competition, market trends, and customer needs.

Requirements

• 2-5 years of quota-carrying SaaS experience specifically within the public sector.
• Proven track record of meeting and exceeding sales quotas and pipeline expectations.
• Strong ability to synthesize information from various stakeholders and communicate value creatively.
• Exceptional organizational skills with the ability to multitask a high volume of opportunities.
• Passion for the future of transportation, mobility, and smart cities.
• Must be based in the US, Ontario, or British Columbia.

Culture & Benefits

• Competitive salary with equity compensation for every employee.
• Comprehensive Medical, Dental, and Vision insurance.
• Retirement plan with Employer Match (401k/RRSP).
• Flexible PTO with a recommended minimum and 16 paid holidays.
• Home office, cell, and internet monthly reimbursements, plus a "Be Well" stipend.
• 12 weeks of fully paid leave for childbirth or adoption.