Application Support Analyst (MDM, Market Data & Risk)

TL;DR

Application Support Analyst (MDM, Market Data & Risk): Providing Level 2 functional and technical support for Master Data Management and risk systems with an accent on data integration, root cause analysis, and system troubleshooting. Focus on optimizing market data workflows, ensuring high data quality, and bridging communication between IT and business stakeholders.

Company

hirify.global is an independent technology consulting firm providing guidance and solutions to businesses globally across various business lines.

What you will do

• Investigate and resolve data integration issues across MDM, risk, and pricing systems using root cause analysis.
• Provide Level 2 support for market data platforms, including curve management and data feed troubleshooting.
• Monitor and validate market data accuracy against source systems such as exchanges and providers.
• Support risk management processes, including P&L reporting, VaR calculations, and exposure monitoring.
• Enforce data governance rules to maintain accuracy, completeness, and consistency across supported systems.
• Perform advanced troubleshooting using SQL, XML, JSON, and middleware logs.

Requirements

• Bachelor's degree in Finance, Economics, Computer Science, or equivalent.
• 3+ years of experience in data management, risk systems, or application support.
• Deep understanding of commodities trading, market data concepts, and forward curves.
• Hands-on experience with SQL, XML, JSON, and API testing tools like Postman or SOAP UI.
• Experience with ITSM tools such as Jira or ServiceNow.
• Fluent English communication skills, both written and spoken

Nice to have

• Familiarity with Python for data analysis or troubleshooting.
• Exposure to Databricks, Power BI, Azure, or AWS.
• Knowledge of ERP integrations such as SAP or Oracle.
• Experience with market data platforms like ZEMA.

Culture & Benefits

• Global and diverse environment with team members from 110+ nationalities.
• Strong commitment to professional growth via an internal Academy with 250+ training modules.
• Inclusive workplace with opportunities for rapid career advancement.
• Vibrant culture featuring networking events, afterworks, and community building.
• Engagement in corporate social responsibility through the WeCare Together program.

Hiring process

• Brief introductory virtual/phone call to discuss motivations and fit.
• Average of 3 interviews with line managers and potential team members.
• Possible case study or technical assessment depending on the final evaluation needs.