Team Lead, Email Deliverability

Location: San Francisco, United States; hybrid

Salary: $88,000–$145,000/year base, with expected OTE of $103,000–$171,000/year, plus equity.

Company

hirify.global is a customer engagement platform that helps brands deliver personalized experiences through cross-channel messaging, journey orchestration, and AI-powered decisioning.

What you will do

• Provide advanced email deliverability support to customers and internal teams.
• Manage a small portfolio of customers receiving Deliverability Services Consulting.
• Lead, coach, and develop a regional team of deliverability consultants.
• Advise prospects and customers, acting as an escalation point for complex deliverability issues.
• Develop strategic deliverability plans for high-touch brands using hirify.global email infrastructure.
• Lead strategic projects across process improvement, product development, thought leadership, and customer education.

Requirements

• Experience coaching or mentoring email deliverability consultants.
• Strong understanding of technical email deliverability concepts and best practices.
• Consultative experience analyzing deliverability issues, identifying root causes, and supporting clients.
• Experience coordinating with mailbox providers, blocklist operators, and filtering companies.
• Demonstrated process optimization and transformation experience to improve efficiency and scalability.
• Excellent communication, stakeholder alignment, and problem-solving skills.

Culture & Benefits

• Hybrid ways of working with a curated in-office experience.
• Competitive compensation, equity, retirement, and employee stock purchase plans.
• Flexible paid time off and comprehensive medical, dental, vision, life, and disability benefits.
• Fertility benefits and equal paid parental leave.
• Career pathing, learning platforms, and an annual learning stipend.
• Employee Resource Groups, volunteer opportunities, donation matching, and a collaborative culture.

Hiring process

• AI-assisted tools may be used to screen application materials, schedule and record interviews, and summarize interview notes.
• Recruiting teams remain involved in hiring decisions, with potential rights to request information, opt out, or request manual review depending on location.