NOC Manager (Network Operations)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
NOC Manager (Network Operations): Leading network monitoring and incident management operations to ensure flawless service delivery and network stability with an accent on coordinating network engineers and infrastructure supervision. Focus on resolving high-priority outages, optimizing response times, and managing a 24/7/365 rotating roster.
Location: Onsite in Macquarie Park, Sydney
Company
A major telecommunications provider focused on network stability and inclusive workplace culture.
What you will do
- Manage and align the duties of network engineers throughout the shift.
- Maintain ongoing supervision of all network infrastructure, monitoring systems, and dashboards.
- Coordinate the resolution of network incidents, outages, and performance alerts.
- Serve as the primary liaison between management and NOC engineers.
- Monitor and optimize prioritization to improve response times.
- Collaborate with leadership to develop training curriculum for NOC technicians.
Requirements
- 3-5 years of experience in a Network Operations Centre or comparable 24/7 operational setting.
- Solid understanding of network infrastructure, monitoring tools, and incident management procedures.
- Proven ability to prioritize tasks and respond effectively to urgent issues.
- Excellent verbal and written communication skills and leadership capability.
- Commitment to working a rotating roster aligned with a 24/7/365 operating environment.
- Must be based in Sydney for onsite work at the corporate head offices.
Culture & Benefits
- Competitive remuneration and employee discounts, including monthly credits on products.
- Vibrant office campus featuring a gym, GP, convenience store, and on-site childcare center.
- Inclusive paid Parental Leave of up to 16 weeks.
- Professional development via U industry-focused micro-credentials.
- Comprehensive wellbeing support with free 24/7 access to counseling services.
- Free shuttle bus service from Macquarie University Metro Station.
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