Customer Service Representative (BeNeLux)

TL;DR

Customer Service Representative (Customer Support): Managing and optimizing customer relationships and order fulfillment within the European Customer Service team with an accent on B2B label solutions and cross-functional coordination. Focus on independently developing the assigned customer base and ensuring seamless delivery schedules across the Benelux region.

Location: Hybrid in Oegstgeest, Netherlands

Salary: €33,880 – €54,208 yearly

Company

hirify.global is a global materials science and digital identification solutions company with operations in over 50 countries.

What you will do

• Serve as the primary point of contact for business customer inquiries regarding label solutions.
• Manage the full cycle of order processing, including pricing alignment and delivery scheduling.
• Coordinate with field sales, logistics, and production teams to ensure seamless service delivery.
• Independently manage and grow an assigned customer base to drive business success.
• Build and maintain long-term professional relationships with customers across the Benelux region.

Requirements

• Commercial or technical university degree or an equivalent professional qualification.
• Proven experience in B2B sales or corporate customer service, ideally in an international setting.
• Mandatory fluency in both Dutch and English.
• Must be based in or able to work hybridly from Oegstgeest, Netherlands.

Culture & Benefits

• Comprehensive health and financial package including supplemental health insurance and a company pension fund.
• Generous time-off policy starting at 24 days of annual leave plus additional bridge days.
• Support for professional growth with a €500 annual individual training budget and internal mentoring.
• Commuting support via 100% public transport reimbursement or free on-site parking.
• Flexible working hours and a budget for home office hardware.