Project Manager (SaaS)

TL;DR

Project Manager (SaaS): Managing the end-to-end delivery of enterprise CX intelligence projects with an accent on cross-functional governance and risk mitigation. Focus on designing accountability frameworks, overseeing third-party vendor compliance, and aligning Commercial, Product, and Engineering teams.

Location: On-site in Riyadh, Saudi Arabia

Company

hirify.global is an AI-native platform for customer experience (CX) intelligence that autonomously manages the entire customer lifecycle.

What you will do

• Lead pre-RFP alignment sessions to validate scope, timeline, and budget assumptions.
• Design and maintain project governance frameworks, including accountability and escalation paths.
• Maintain executive dashboards and risk registers to provide leadership with real-time visibility.
• Coordinate across Commercial, Product, Engineering, HR, Finance, and Legal teams to ensure project alignment.
• Oversee third-party vendor onboarding and risk management to ensure regulatory and data protection compliance.
• Apply PM frameworks to internal strategic initiatives, process transformations, and system rollouts.

Requirements

• 5+ years of experience in project or programme management, preferably in SaaS or enterprise technology.
• Proven ability to manage complex, multi-workstream projects and high-level governance.
• Strong financial acumen, including cost modelling, budget tracking, and ROI analysis.
• PMP, PRINCE2, or equivalent certification.
• Ability to influence without authority across diverse business functions.
• Must be based in Riyadh, Saudi Arabia.

Culture & Benefits

• Fast-scaling environment where you can build and improve organizational structure.
• Ownership-driven culture focused on outcomes rather than just tasks.
• Pragmatic application of methodology where frameworks serve the project.
• High-visibility role collaborating directly with C-level executives.

Hiring process

• Screening call with Talent Acquisition.
• Deep-dive interview with the Head of Services.
• Case study presentation on project governance and risk scenarios.