Head of Product (iGaming)

TL;DR

Head of Product (iGaming): Translating product strategy into an actionable roadmap for CRM, communications, and insights products with an accent on data-driven engagement ecosystems and AI integration. Focus on building platform-level intelligence, managing third-party CRM partnerships, and leading cross-functional teams in regulated iGaming markets.

Location: Hybrid (London, UK)

Company

Leading B2B SaaS provider delivering iGaming software, content, and services to over 300 customers worldwide.

What you will do

• Translate the CPTO's product strategy into clear priorities, product plans, and delivery outcomes.
• Own the roadmap across CRM, communications, integrations, and analytics to align with strategic goals.
• Lead the development of AI-first features in CRM and insights to unlock new capabilities and efficiency.
• Manage third-party CRM partnerships and ensure seamless integrations and value delivery.
• Coach and develop a high-performing team of Product Managers and Designers.
• Ensure all product decisions embed responsible play, regulatory rules, and data-privacy requirements.

Requirements

• 8+ years in product management with 3+ years in senior leadership.
• Strong experience in iGaming, betting, or high-volume B2C platforms.
• Experience working within regulated markets such as UKGC and MGA.
• Proven track record of building CRM/lifecycle capabilities like segmentation and orchestration.
• Deep understanding of event-driven systems, real-time data flows, and scalability trade-offs.
• Must be based in or able to work in a hybrid setup in London.

Culture & Benefits

• Hybrid work schedule with up to 50 days of work from home per year after the first three months.
• Private Medical Healthcare paid by the company, including the option to add dependants.
• Annual learning budget and access to LinkedIn Learning and Udemy for Business.
• Additional sick leave days and two "Free Fridays" per year.
• Comprehensive parental support with additional paid leave and flexible remote options.
• Monthly lunch allowance and gym membership.