Senior Software Engineer, Integrations Platform (TypeScript)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Senior Software Engineer, Integrations Platform (TypeScript): Building a scalable integrations framework and ecosystem to automate connections across customer ticketing and identity systems with an accent on shared abstractions, SDK development, and multi-tenant scalability. Focus on designing idempotent API clients, implementing webhook patterns, and integrating AI agents into the platform.
Location: United States (Eastern and Central time zones preferred)
Company
provides an integrations platform that streamlines the connection between customer ticketing, identity, and knowledge systems.
What you will do
- Build new integrations end-to-end and contribute to the supporting platform and SDK.
- Identify patterns across integrations to create shared abstractions, reducing repetition.
- Implement diverse integration models including webhooks, callbacks, and iPaaS bridges (Okta Workflows, Tines).
- Develop and maintain both backend and frontend codebases using TypeScript.
- Refine and optimize inherited code to ensure it is modular, documented, and idempotent.
- Conduct high-quality pull request reviews to maintain system reliability.
Requirements
- Must be based in the United States (Eastern and Central time zones preferred).
- At least 5 years of experience building scalable, observable SaaS systems.
- Strong fluency in TypeScript and Node.js.
- Working knowledge of AWS primitives (Lambda, SQS, S3) or equivalents.
- Hands-on experience with RESTful API design, webhook patterns, OAuth flows, and rate-limit-aware client design.
- Proven track record of building integrations or data pipelines at multi-tenant scale.
Nice to have
- Fluency with AI coding tools (Cursor, Claude Code, or equivalent) as a productivity multiplier.
Culture & Benefits
- Continuous learning opportunities with exposure to global-scale organizational influence.
- Inclusive team culture that values every voice and learns from challenges.
- Transparent decision-making process with shared context on the "why".
- Direct visibility into user impact and how changes affect day-to-day lives.
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