Plus
Включить Plus
Назад
Company hidden
23 часа назад

Technical Account Manager (SaaS)

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Colombia
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
/

TL;DR

Technical Account Manager (SaaS): Managing strategic customer relationships and ensuring platform value for revehirify.global architecture clients with an accent on Quote-to-Cash domains and technical integrations. Focus on bridging the gap between customers and product teams, driving adoption of AI-powered billing and monetization solutions, and resolving high-priority technical escalations.

Location: Hybrid (Bogotá, Colombia)

Company

hirify.global is an AI-powered revehirify.global architecture platform that unifies CPQ, billing, and revehirify.global lifecycle management into a single system.

What you will do

  • Act as a trusted technical advisor for key customer decision-makers and influencers.
  • Bridge communication between customers and product/engineering teams to inform the product roadmap.
  • Guide customers on platform best practices, scalability, and optimization.
  • Lead technical onboarding and conduct regular QBRs to align solutions with business goals.
  • Own high-priority technical escalations, coordinating across internal teams to drive resolution.
  • Develop deep expertise in platform analytics to present value and outcomes to C-level executives.

Requirements

  • 5+ years of experience in the Quote-to-Cash domain, supporting subscription or usage-based billing models.
  • 5+ years in a customer-facing technical role (TAM, Solutions Engineer, or Support Engineer) within a SaaS company.
  • Strong technical foundation in APIs, integrations, cloud platforms, and modern web technologies.
  • Hands-on experience with CRM, ERP, or billing platforms such as Salesforce, NetSuite, Stripe, or Zuora.
  • Ability to troubleshoot complex, cross-system issues and identify root causes.
  • Must be based in Bogotá, Colombia for a hybrid work setup.

Culture & Benefits

  • Competitive compensation and comprehensive health, vision, dental, and life insurance.
  • Direct exposure to the Silicon Valley tech ecosystem.
  • Opportunity to influence groundbreaking products in SaaS, finance, and payments.
  • High-energy, collaborative startup culture that values creativity and ownership.
  • Significant room for professional growth and leadership in a fast-scaling company.

Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →