Salesforce Administrator (CRM)

TL;DR

Salesforce Administrator (CRM): Managing and optimizing the Salesforce platform for enterprise cloud applications with an accent on CPQ support and declarative configuration. Focus on driving data quality, user access governance, and automating business processes through Salesforce Flows.

Location: Hybrid in Mexico City

Company

hirify.global provides enterprise cloud applications tailored for the restaurant industry.

What you will do

• Handle incoming support requests, conduct root-cause analysis, and document solutions.
• Support Salesforce CPQ by updating product catalogs, price rules, discounting logic, and quote templates.
• Manage platform governance, including org health checks, Sandbox management, and release readiness.
• Administer user access and security models using roles, profiles, permission sets, and sharing rules.
• Implement declarative configurations including Flows, validation rules, and Lightning apps.
• Drive data quality through deduplication and imports using Data Loader and Import Wizard.

Requirements

• 2–5 years of Salesforce administration experience with strong configuration skills in Sales Cloud.
• Strong written and verbal communication skills in both English and Spanish.
• Proficiency in Flow automation, sharing/security models, and approval processes.
• Experience supporting Salesforce CPQ or similar quoting tools.
• Bachelor’s degree.
• Must be based in Mexico City for a hybrid work arrangement.

Nice to have

• Exposure to Service Cloud or Experience Cloud.
• Experience with DevOps tools like Git or Copado.
• Salesforce Administrator certification (strongly preferred).
• Advanced Administrator and/or CPQ Specialist certifications.

Culture & Benefits

• Comprehensive insurance package: Major Health, Dental, Vision, and Life Insurance.
• Financial perks: Meal Vouchers, Saving Fund, and a 30-day Christmas bonus.
• Access to Mental Health Support Resources.