Retail Account Manager (Retail)

TL;DR

Retail Account Manager (Retail Marketing): Coordinating store opening projects and retail marketing activations across Europe with an accent on timeline tracking, stakeholder coordination, and in-store communication. Focus on ensuring stores open on time, on concept, and are fully operational from a marketing perspective.

Location: Hybrid (London, United Kingdom)

Company

World's first specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands.

What you will do

• Track store project timelines and interdependencies across the EU retail portfolio.
• Coordinate with merchandising, visual merchandising, store development, and market teams to ensure alignment.
• Manage the creation, production, and delivery of in-store communication (ISC) and window orders.
• Onboard new stores into European systems and processes to support future campaign execution.
• Train local teams on new store concepts and manage marketing launches and snagging issues.
• Build and maintain relationships across a wide stakeholder network, including global functions and external vendors.

Requirements

• Experience in retail or marketing environments with a solid understanding of store operations.
• Strong organizational skills and ability to manage multiple concurrent projects in a fast-paced environment.
• Professional proficiency in English is essential.
• Basic proficiency with Gen AI tools and a willingness to develop prompting skills and AI-assisted workflows.
• Excellent attention to detail in project tracking, order management, and documentation.
• Confident communication skills for engaging with senior clients and diverse stakeholders.

Nice to have

• Familiarity with visual merchandising.
• Proficiency in German, Spanish, French, or other European languages.

Culture & Benefits

• Inclusive working environment committed to equal opportunity and anti-racism.
• Culture of continuous learning with a strong focus on AI adoption.
• Commitment to sustainability with science-based emissions reduction targets.
• Values-driven environment emphasizing ambition, imagination, and result-focus.