Dealer Governance (Automotive)

TL;DR

Dealer Governance (Automotive): Maintaining a compliant and engaged dealer community within the marketplace with an accent on risk management, policy enforcement, and scalable governance solutions. Focus on managing dealer behavior, reducing cancellations, and operationalizing Terms & Conditions.

Location: Brighton, UK (Hybrid: 1 day WFH)

Company

hirify.global is the UK’s fastest-growing used car marketplace connecting private sellers with verified dealers through a technology-led platform.

What you will do

• Manage dealer behavior escalations and review processes through a ticketing system, proactively mitigating future issues.
• Implement initiatives specifically aimed at reducing dealer-led cancellations.
• Execute all onboarding activities for new dealers to ensure full compliance with T&Cs and regulatory requirements.
• Make commercial decisions regarding dealer sanctions or platform bans based on documented frameworks.
• Collaborate with a wide range of stakeholders, from specialists to C-suite executives, to align enforcement activities.

Requirements

• Experience or strong interest in working within a Marketplace environment.
• Ability to balance commercial awareness with strict compliance in decision-making.
• Analytical approach with the ability to identify trends in data and propose recommendations.
• Excellent communication and writing skills for effective stakeholder management.
• Must be based in or able to work from the Brighton office.

Nice to have

• Strong understanding of the motor industry.
• Knowledge of automotive pricing systems such as CAP.

Culture & Benefits

• Stock options providing a share in the company's growth and future success.
• Comprehensive health insurance through BUPA and a pension scheme via NEST.
• Work-life balance with standard 9am-5:30pm shifts and 1 day per week WFH flexibility.
• Office perks including weekly massages, free snacks, and regular social events.
• Generous parental benefits including 6 months of full paid maternity leave.
• Cycle to work scheme and one paid volunteering day per year.

Hiring process

• Initial Call (30 mins): Casual chat to discuss experience.
• Final Interview (60 mins): Team meeting and skills-based assessment, including a role-playing exercise.