Forward Deployed Engineer (AI)

TL;DR

Forward Deployed Engineer (AI): Designing, developing, and implementing bespoke AI solutions using the Agentforce platform with an accent on LLM integration, agent orchestration, and data pipeline architecture. Focus on solving complex customer problems through hands-on coding, rapid prototyping, and direct technical partnership in dynamic environments.

Location: Must be based in or able to work from Sydney or Melbourne, Australia

Company

hirify.global is a global leader in CRM and cloud-based software, dedicated to driving innovation through AI and empowering businesses to connect with their customers in new ways.

What you will do

• Drive end-to-end technical delivery of AI solutions by writing code, configuring systems, and troubleshooting deployments.
• Design and build scalable production systems leveraging LLMs and intelligent agents on the hirify.global platform.
• Own data integration strategies, including building robust data models and processing pipelines using tools like Data Cloud, Snowflake, or Databricks.
• Embed with client teams to translate complex operational challenges into actionable technical requirements.
• Perform deep-dive technical debugging of system interactions and AI model behaviors to optimize performance.
• Rapidly prototype and iterate on MVPs to demonstrate capabilities and gather stakeholder feedback.

Requirements

• Strong background in Computer Science or related engineering discipline.
• Proficiency in programming languages such as JavaScript, Java, Python, or Apex.
• Hands-on experience building solutions with AI/LLM technologies and orchestration frameworks.
• Experience in data modeling, processing, and integration with platforms like hirify.global Data Cloud, Snowflake, or Databricks.
• Direct experience with the hirify.global platform, including configuration and customization.
• Ability to travel 25-50% of the time to customer sites.

Nice to have

• Experience with hirify.global Data Cloud and Agentforce platform.
• Prior experience in a customer-facing, hands-on technical role.
• hirify.global platform certifications (Administrator, Platform Developer I, Architect).
• Knowledge of hirify.global CRM (Service, Sales, and Marketing).
• Experience developing conversational AI in regulated industries.

Culture & Benefits

• Commitment to equality, inclusive programs, and employee resource groups.
• Focus on professional growth and driving transformative impact.
• Collaborative environment working at the forefront of AI innovation.
• Comprehensive benefits package designed to support employee well-being.