Senior Product Manager – Universal KYC (MetaMask Passport) (Web3)

TL;DR

Senior Product Manager (Web3/KYC): Building a seamless, reusable, and privacy-conscious identity verification layer for the Web3 ecosystem with an accent on product infrastructure, compliance, and user experience. Focus on designing scalable onboarding systems, improving transaction activation, and creating standardized identity primitives.

Location: Must be based in Germany

Company

A product company developing the MetaMask Passport universal identity layer to redefine identity verification within the Web3 ecosystem.

What you will do

• Define the vision, roadmap, and execution strategy for a universal KYC and reusable identity platform.
• Build scalable identity verification primitives and standards for integration across multiple products and user journeys.
• Optimize low-friction KYC experiences to improve onboarding conversion and reduce time-to-first-transaction.
• Collaborate with engineering, compliance, and design teams to balance regulatory requirements with intuitive UX.
• Manage relationships with third-party IDV vendors to optimize verification performance and operational efficiency.
• Monitor success metrics including KYC completion rates, onboarding conversion, and identity reuse rates.

Requirements

• Proven experience scaling KYC, identity verification (IDV), or trust-focused digital products.
• Strong background in fintech, digital finance, or Web3 product management environments.
• Hands-on experience with IDV providers such as Sumsub, Persona, Veriff, Onfido, or Stripe Identity.
• Solid understanding of compliance workflows (KYC, KYB, CDD) and onboarding regulations.
• Experience building platform-level products adopted by multiple internal teams or business units.
• Must be based in Germany.

Culture & Benefits

• Competitive salary and comprehensive benefits package with equity participation.
• Fully remote-first global work environment with asynchronous collaboration culture.
• Unlimited vacation and company-wide recharge days.
• Continuous learning and professional development programs.
• Opportunity to work on high-impact products shaping the future of decentralized identity.