Senior Director, Strategic Customer Acceleration (Cybersecurity)

TL;DR

Senior Director, Strategic Customer Acceleration (Cybersecurity): Leading the G2K deployment acceleration program to drive platform adoption and displace legacy identity vendors with an accent on identity access management (IAM) and product-led growth. Focus on building competitive displacement frameworks for SailPoint and CyberArk, integrating AI-powered enablement, and scaling enterprise deployment capacity via partners.

Location: Hybrid (Chicago, Illinois)

Salary: $256,000 — $352,000 USD

Company

A leading neutral identity infrastructure provider securing identities from AI to humans.

What you will do

• Lead the G2K deployment acceleration program for the largest enterprise customers.
• Develop deployment playbooks and migration accelerators to displace legacy vendors like SailPoint and CyberArk.
• Integrate AI capabilities throughout the customer acceleration lifecycle, from onboarding to expansion.
• Build co-innovation programs and joint GTM playbooks with strategic ISVs and GSIs.
• Establish OKRs and the operating rhythm for the Strategic Customer Acceleration function.

Requirements

• 12+ years of experience in enterprise SaaS across strategy, product, or GTM roles.
• Proven track record driving large-scale platform deployments for F500/G2K customers.
• Deep expertise in identity and access management (Workforce Identity, CIAM, IGA, PAM).
• Mastery of product-led growth (PLG) motions and self-serve expansion strategies.
• Experience with LLMs, AI agents, and agentic workflows in enterprise SaaS.
• Must be located in Chicago, Illinois for a hybrid work arrangement.

Nice to have

• Direct experience at an identity vendor (e.g., SailPoint, CyberArk, Ping, ForgeRock).
• Background in migration factory models or competitive displacement programs.
• Familiarity with NHI (non-human identity) and responsible AI governance frameworks.

Culture & Benefits

• Comprehensive health, dental, and vision insurance.
• 401(k) plan and flexible spending accounts.
• Paid leave, including PTO and parental leave.
• Immersive, in-person onboarding experience to accelerate impact.
• Culture based on customer obsession, transparency, and continuous innovation.