M&E Groups And Events Consultant (Travel)

TL;DR

M&E Groups And Events Consultant (Travel): Managing end-to-end group travel and conference requirements for corporate clients with an accent on seamless execution of logistics, flight reservations, and supplier negotiations. Focus on delivering high-quality tailored proposals, coordinating complex attendee movements, and ensuring precise financial reconciliation.

Location: Must be based in or be able to commute to East Kilbride, United Kingdom

Company

A global, multi-award winning Business Travel Company that combines cutting-edge technology with exceptional customer service to provide hassle-free travel management.

What you will do

• Coordinate end-to-end conference, group bedroom, and group travel requirements for clients.
• Process complex group flight reservations, amendments, and cancellations using GDS systems.
• Develop tailored proposals for flights and rail, acting as the primary client liaison from brief to debrief.
• Negotiate with suppliers to secure competitive rates and high-quality services within budget.
• Maintain comprehensive documentation of travel bookings and expenditures for post-event analysis.
• Ensure a superior customer journey across all communication channels.

Requirements

• Experience within the events, conference, or travel industry.
• Proficiency with GDS (Galileo and Evolvi preferred).
• Ability to handle high volumes of email and call requests for complex travel bookings.
• Extensive worldwide travel knowledge.
• Demonstrated ability to consistently deliver a superior customer experience.
• Location: Must be based in East Kilbride

Culture & Benefits

• Standard working hours: Monday to Friday, 37.5 hours per week.
• Generous holiday entitlement and a dedicated day off for your birthday.
• Unlimited "refer a friend" bonus of £1000.
• Exclusive hotel and airline discounts.
• Access to an Employee Assistance Programme and internal Staff Awards.
• Inclusive environment with a bright, energetic, and fast-paced company culture.