Junior Technical Writer (Cybersecurity)

TL;DR

Junior Technical Writer (Cybersecurity): Creating and maintaining product-focused technical documentation for OT and IoT cybersecurity platforms with an accent on intuitive user guides and cross-functional collaboration. Focus on developing conceptual prose, reference materials, and integrating AI-enabled tools to improve documentation efficiency.

Location: Must be based in Italy, Switzerland, or the United Kingdom

Company

hirify.global is a leader in OT and IoT cybersecurity, protecting critical infrastructure and large organizations globally from cyber threats.

What you will do

• Plan and create new product-focused technical content for administrators, end-users, and internal employees.
• Develop, write, and maintain technical content including procedures, conceptual prose, reference material, tables, and images.
• Maintain and revise documentation for Vantage, CMC, and Guardian products to mirror their evolution.
• Collaborate with subject-matter experts across Engineering, Product, Support, and Solution Engineering teams.
• Advocate for users by providing UX and feature design input based on customer experience and support feedback.

Requirements

• Proven professional experience in technical publications creating documentation for enterprise software solutions.
• Familiarity with oXygen XML Author, Dita XML, and Git.
• Working knowledge of topic-based authoring, multi-channel publishing, and responsive web content.
• Experience using AI-enabled tools to improve efficiency, quality, or decision-making.
• Fluency in written and spoken English.
• Must be based in Italy, Switzerland, or the United Kingdom.

Nice to have

• Experience in the field of OT/IoT/IT cybersecurity.
• Experience with issue-tracking software such as YouTrack, Jira, or similar.
• Bachelor’s degree in Computer Engineering, Computer Science, English, or Literature.

Culture & Benefits

• Customized health and wellness packages based on location.
• Financial benefits and competitive compensation.
• Focus on work-life balance.
• Unparalleled flexible time-off policies.
• Inclusive culture valuing diversity of thought, background, and perspective.