HR Business Partner (Professional Services)

TL;DR

HR Business Partner (Professional Services): Leading the people agenda for a growth and transformation programme with an accent on organizational design and workforce planning. Focus on translating business strategy into deliverable people plans and managing complex organizational transitions.

Location: Onsite in London, UK

Company

A specialist professional services and technology firm partnering with leading insurance and highly regulated global businesses to manage risk and drive digital transformation.

What you will do

• Translate divisional strategy and Target Operating Model (TOM) priorities into clear people and workforce plans aligned with commercial objectives.
• Design and support future-state organizational structures, capability models, and succession planning.
• Lead end-to-end consultation and workforce transition activity, ensuring fair and compliant implementation.
• Partner with senior leaders as a trusted advisor, providing coaching and using people insights to challenge decisions.
• Identify and mitigate employee relations and operational risks in partnership with HR leadership and Legal.
• Develop change communications and engagement strategies to ensure a transparent experience for colleagues.

Requirements

• Proven experience as an HR Business Partner within complex organizational structures.
• Demonstrated track record of owning and leading divisional transformation from an HR perspective.
• Expertise in Target Operating Model (TOM), organizational design, workforce planning, and employee relations.
• Strong commercial acumen and the ability to link people decisions to business outcomes.
• CIPD Level 5 or above, or equivalent HR qualification and experience.
• Must be based in or able to work onsite in London, UK.

Nice to have

• Specific experience in change management.
• Experience working across multi-location or global delivery models, including offshore.

Culture & Benefits

• 25 days holiday, increasing with length of service.
• Matched pension contribution at 5% and Life Assurance (4x basic salary).
• Reward platform providing discounts for over 800 retailers.
• Access to a well-being centre and a structured recognition programme.
• Supportive policies including paid fertility appointments and fostering-friendly employer status.
• Commitment to professional development, training, and qualification support.

Hiring process

• Application and CV review.
• Initial interview followed by a second-stage interview.
• Offer and onboarding.