Field / Desk Hybrid Engineer (Insurance)

TL;DR

Field / Desk Hybrid Engineer (Insurance): Assessing, valuing, and negotiating vehicle repair costs and total loss settlements with an accent on technical reporting and claims management. Focus on utilizing Audatex and Glassmatix to provide precise valuations and ensure SLA compliance across diverse vehicle types including HGVs and agricultural implements.

Location: Fully remote, but focused on the North West region (UK)

Company

A specialist professional services and technology firm partnering with leading insurance and highly regulated global businesses to manage risk and transform core processes.

What you will do

• Produce high-quality technical reports and provide precise vehicle valuations.
• Assess, value, and negotiate repair costs and total loss settlements.
• Manage claims for a wide scope of vehicles, including cars, HGVs, agricultural implements, and caravans.
• Liaise with field planning teams, repairers, and customers to resolve claims.
• Ensure all reporting timescales and instructions remain within agreed SLAs.
• Collaborate with team members to maintain a supportive and high-performing engineering function.

Requirements

• Qualified to a minimum of I.A.E.A or ATA (VDA) standard.
• Hands-on experience leading or supporting an engineering function within an insurer or independent technical firm.
• Solid experience using industry-standard estimating systems, specifically Audatex and Glassmatix.
• Must be based in the UK to align with regional operational requirements and benefits.

Nice to have

• AQP qualification.

Culture & Benefits

• Professional growth through the hirify.global Innovation Lab, leadership training, and funding for professional qualifications.
• Financial health package including a 5% employer pension contribution, life assurance (x4), and an incentive plan.
• Comprehensive wellbeing support with a 24/7 confidential helpline, wellness center, and flexible working arrangements.
• Generous leave policy starting at 25 days holiday, with enhanced maternity, paternity, and adoption pay.
• Practical perks such as Cycle to Work scheme, lease car salary sacrifice, and various UK retailer discounts.

Hiring process

• Application and CV review.
• Initial phone call.
• Interview.
• Offer.