Medical Billing & Patient Support Administrator (Medical)

TL;DR

Medical Billing & Patient Support Administrator (Medical): Managing patient communications and medical billing operations with an accent on insurance verification and appointment scheduling. Focus on streamlining claim processing, ensuring billing accuracy, and providing high-quality patient support.

Location: Remote (Must align with 9:00 AM – 6:00 PM Brea, CA timezone)

Company

hirify.global is a professional services provider specializing in helping healthcare teams scale their administrative and operational capacity.

What you will do

• Manage incoming patient calls and emails to facilitate service requests and scheduling.
• Coordinate patient appointments and verify insurance eligibility and benefits prior to visits.
• Process and submit insurance claims through the EHR system following established billing workflows.
• Review patient bills for accuracy and perform follow-ups on unpaid or denied claims.
• Maintain comprehensive billing records, payment histories, and administrative documentation.
• Collaborate with healthcare providers and internal teams to ensure accurate claim submissions.

Requirements

• Proven experience in medical billing, healthcare administration, or patient coordination.
• Strong understanding of insurance verification and medical billing workflows.
• Proficiency with EHR/EMR systems and specialized medical billing software.
• Excellent phone communication and customer service skills.
• Ability to work independently in a remote environment and adhere to the Brea, CA business hours.

Culture & Benefits

• Full-time remote work opportunity.
• Stable work schedule (35+ hours per week).
• Opportunity to work within a growing healthcare team in a fast-paced environment.