Institutional Sales Manager (Mandarin Speaker)(Fintech)

TL;DR

Institutional Sales Manager (Fintech): Acquiring and developing trust relationships with major global institutional/VIP clients and expanding relationships with existing customers. Focus on building key customer service processes and systems, analyzing user behavior, and providing optimal key customer service solutions and product feedback.

Location: South East Asia / Onsite or Remote

Company

hirify.global is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users.

What you will do

• Acquire and develop trust relationships with a portfolio of major clients (global institutional/VIP clients).
• Expand relationships with existing customers through sustained communication and understanding of their needs.
• Build key customer service processes and systems and formulate management rules.
• Analyze user behavior, find hidden needs, and write key customer analysis reports.
• Communicate with various departments to provide optimal key customer service solutions and product feedback.

Requirements

• Sales experience (customer acquisition/origination) with a clear sales KPI.
• Familiarity with the use of a CRM tool.
• Experience working autonomously within a sales team and in attending and hosting events to acquire new customers.
• 3-10 years of experience in sales and client services with an international financial background in banking, investments, or FX sales.
• Client portfolio including institutional clients, HNW individuals, prop trading firms, private bank customers with brokers, futures institutions, or commercial banks.
• Strong communication and relationship maintenance skills, with the ability to be flexible in a variety of situations and work under pressure.
• Fluency in English is required to coordinate with overseas partners and stakeholders.

Nice to have

• Passionate about crypto with industry experience.
• Additional languages would be an advantage.

Culture & Benefits

• Shape the future with the world’s leading blockchain ecosystem.
• Collaborate with world-class talent in a user-centric global organization with a flat structure.
• Tackle unique, fast-paced projects with autonomy in an innovative environment.
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
• Competitive salary and company benefits.
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team).