Site Reliability Engineering Manager (AI)

TL;DR

Site Reliability Engineering Manager (AWS/Kubernetes): Leading the SRE Operations team to ensure the reliability and scalability of cloud infrastructure with an accent on transitioning from reactive NOC-style operations to proactive engineering practices. Focus on implementing SLOs, driving IaC standards via Terraform, and developing an AI strategy for infrastructure automation.

Location: Boston or New York

Salary: $185,000 - $215,000

Company

hirify.global is a leading public safety AI company that provides mission-critical intelligence to first responders and security teams to enable faster emergency responses.

What you will do

• Own the reliability, scalability, and operational health of Kubernetes clusters, shared services, and core AWS infrastructure.
• Drive the IaC foundation using Terraform and Atlantis to establish core engineering standards.
• Partner with Engineering Managers to define SLOs and error budgets, shifting operational ownership to product teams.
• Lead the Tier 1 on-call rotation and incident command for Sev-1 incidents, ensuring smooth escalation and resolution.
• Mentor engineers and manage team growth, including headcount planning and professional development.
• Shape the long-term AI strategy for infrastructure by identifying automation opportunities and operationalizing AI tooling.

Requirements

• 7+ years of experience in SRE, platform engineering, or DevOps.
• 2+ years of experience in a leadership role responsible for a team.
• Direct experience managing production Kubernetes and AWS infrastructure in high-availability environments.
• Ability to write and review production-quality Python scripts and tooling.
• Hands-on proficiency with Terraform, Helm, ArgoCD, Datadog, and RabbitMQ.
• Practical experience implementing SLOs, error budgets, and blameless postmortems.

Culture & Benefits

• Opportunity to work on a mission-driven product that directly impacts life-saving emergency responses.
• Competitive salary, comprehensive benefits, and equity participation.
• Dynamic, flexible, and fast-paced startup work environment with a highly talented team.