Maritime Client Success Executive (Fintech)

TL;DR

Maritime Client Success Executive (Fintech): Providing exceptional services to global maritime partners with an accent on FX trades, payment queries, and relationship management. Focus on executing FX trades, resolving partner queries efficiently, and leveraging product knowledge to grow partner businesses.

Location: Office based in London

Company

hirify.global is a fast-growing fintech leader providing integrated business accounts, hedging, and financing solutions on a single proprietary platform.

What you will do

• Manage a portfolio of maritime partners and their clients using FX and international payment products.
• Execute FX trades across multiple liquidity providers using various trading platforms.
• Handle a high volume of incoming requests via phone and email tickets from partners.
• Collaborate with internal departments including screening, operations, compliance, and treasury to resolve queries.
• Assist partners in growing their existing businesses through deep hirify.global product knowledge.

Requirements

• Must be based in London (Office-based role)
• English: Fluent (C1+) required
• Minimum of one year experience in finance or the maritime industry (sales, compliance, or middle office).
• Strong mathematical, analytical, or legal background.
• Degree level education preferred.
• Ability to work accurately under pressure with high attention to detail.

Culture & Benefits

• International development opportunities, including global Dealing Boot Camps.
• Dedicated mentorship from experienced Dealing Managers.
• Clear career progression paths into leadership and coaching positions.
• Access to state-of-the-art proprietary tools and systems.
• Generous benefits package including health care and social benefits.
• Central London office location with excellent transport links.