Clinical And Product Support Specialist (Audiology)

TL;DR

Clinical and Product Support Specialist (Audiology): Providing remote audiological and product training to customers to drive sales outcomes and support the ANZ sales team with an accent on clinical expertise and technical problem-solving. Focus on delivering high-quality product and sales training, managing online educational calendars, and ensuring optimal clinical outcomes for clients.

Location: Must be based in or able to work from North Ryde, Sydney, Australia. Must have full, unrestricted Australian work rights.

Company

hirify.global is a global leader in hearing aid technology, dedicated to helping people hear more, do more, and be more through innovative audiological solutions.

What you will do

• Collaborate with the sales team to implement training plans for account performance improvement.
• Provide high-level audiological, product, and technical remote support to customers.
• Deliver product and sales training, including clinic inductions and objection handling.
• Identify revenue opportunities through customer audiology enquiries.
• Manage online training calendars across ANZ territories and time zones.
• Present at online group sessions, events, and seminars.

Requirements

• Qualified Audiologist or Audiometrist with industry and clinical experience.
• Must have full, unrestricted Australian work rights.
• Strong presentation skills with confidence in remote delivery to large groups.
• Advanced proficiency in Microsoft Office (Word, Outlook, PowerPoint).
• Fluent English proficiency.

Nice to have

• Experience with GN products.

Culture & Benefits

• Flexible work arrangements.
• Generous discounts on GN Hearing, Jabra, and SteelSeries products.
• Access to an online well-being centre and Employee Assistance Program.
• Paid parental leave and volunteer leave.
• Novated leasing options and annual flu vaccinations.