Technical Support Programmer (RPG)

TL;DR

Technical Support Programmer (RPG): Developing and maintaining software enhancements for SilverLake and 20/20 core banking platforms with an accent on troubleshooting, debugging, and customer support. Focus on implementing system fixes, developing conversion plans, and optimizing process flows for financial institutions.

Location: Must live within approximately 70 miles of hirify.global office locations in Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; Springfield, MO; or Monett, MO.

Salary: $56,800 - $89,500

Company

A financial services technology company redefining how community banks and credit unions connect with the people they serve.

What you will do

• Develop programming code for new and existing software enhancements.
• Implement newly created code and fixes into existing software and develop system implementation plans.
• Troubleshoot, debug, and test code to ensure high quality.
• Provide programming support for various interfaces and create comprehensive system documentation.
• Collaborate with customers to gather system requirements and improve business function process flows.
• Mentor, train, and provide support to less experienced co-workers.

Requirements

• Minimum of 2 years of technical support or programming experience.
• Experience programming with any version of RPG is mandatory.
• Must be based within a 70-mile radius of specified US office locations.
• Must have permanent US work authorization; this position is ineligible for immigration sponsorship.
• Ability to participate in an on-call rotation, including nights and weekends.

Nice to have

• IBMi development experience.
• Strong knowledge of the financial industry.
• Familiarity with applicable Change Management Systems.

Culture & Benefits

• Collaborative and supportive company culture focused on purpose and excellence.
• Comprehensive benefits designed to support physical, mental, and financial health.
• Environment that values inclusion, sustainability, and community impact.
• Opportunity to work with technology modernization in the digital banking and payments sector.