Systems Engineering Manager (SaaS)

TL;DR

Systems Engineering Manager (SaaS): Leading a team of systems engineers to build and manage production environments for a high-scale SaaS platform with an accent on 24/7 availability, scalability, and operational efficiency. Focus on driving the systems engineering roadmap, managing incident response, and automating infrastructure using IaC and containerization.

Location: Remote (NOAM - North America)

Salary: $112,626 - $135,000

Company

hirify.global is a high-growth SaaS company dedicated to creating incredible customer experiences within the staffing and recruiting industry.

What you will do

• Lead, mentor, and develop a team of systems engineers across various experience levels.
• Partner with senior leadership to define and execute the systems engineering roadmap aligned with business objectives.
• Drive continuous improvement initiatives to enhance operational efficiency, system reliability, and scalability.
• Ensure 24/7 production environment availability through effective scheduling, incident response, and on-call management.
• Evaluate and implement emerging technologies and tools to improve team productivity and system performance.
• Establish and enforce standards for documentation, runbooks, change management, and operational procedures.

Requirements

• Must be based in North America (NOAM).
• 3+ years of people management experience leading technical teams in SaaS or high-availability environments.
• 8+ years of hands-on experience in systems administration, infrastructure engineering, or DevOps roles.
• Expertise in Linux-based systems administration (required) and Windows Server (highly preferred).
• Experience with public cloud platforms (AWS, Azure, or GCP) and infrastructure-as-code tools (Terraform, CloudFormation).
• Proficiency with containerization (Kubernetes, Docker) and Java-based application servers (Tomcat, JBoss).

Nice to have

• Relevant technical certifications such as AWS, Azure, or ITIL.
• Experience supporting large-scale SaaS environments with 10,000+ customers and 200,000+ users.

Culture & Benefits

• Comprehensive benefits effective day one, including Medical, Dental, Vision, and 401(k) with match.
• Unlimited Planned Paid Time Off.
• Global Mental Health Support and on-demand learning and development opportunities.
• Quarterly paid volunteer days and a company-wide mentor program.
• A people-first culture emphasizing ownership, energy, speed, and agility.