IT Billing Administrator (Fintech)

TL;DR

IT Billing Administrator (Zuora/Fintech): Administration, analysis, and optimization of the Zuora Billing Platform to support financial institutions with an accent on bill run support and platform configuration. Focus on translating business requirements into technical solutions and ensuring data quality across accounting and sales operations.

Location: Onsite in Belgrade, Serbia

Company

hirify.global is a technology company transforming financial institutions' digital banking and branch solutions.

What you will do

• Manage monthly Bill Run Support, including usage and CPI rate uploads.
• Perform administration tasks in Zuora, including data migration, configuration, and workflow customization.
• Partner with stakeholders to document business requirements and translate them into Zuora solutions.
• Create and maintain reports to improve operational visibility and data-driven decision-making.
• Provide day-to-day user support and maintain platform hygiene and data quality.
• Participate in functional and user acceptance testing for system enhancements.

Requirements

• Minimum 5 years of experience as a hands-on Zuora or similar billing system administrator.
• Strong knowledge of billing system configuration, customization, and administration.
• Experience deploying and supporting system integrations.
• English: Strong written and verbal communication skills required.
• Bachelor's degree in Computer Science, Information Systems, or a related field (preferred).
• Availability to work onsite in Belgrade from 8 am to 5 pm local time.

Nice to have

• Zuora Certifications.
• Experience in Revenue management.

Culture & Benefits

• Fast-paced, evolving, private equity-backed environment.
• Professional growth opportunity to expand skillset into Revenue.
• Collaborative cross-functional team environment.