Operations Analyst (Fintech)

TL;DR

Operations Analyst (Fintech): Conducting ongoing due diligence for Commercial Bank clients to assess risk and ensure compliance with AML, anti-bribery, and sanctions policies. Focus on managing stakeholder relationships, resolving complex queries, and maintaining high standards of financial crime prevention under strict deadlines.

Location: Must be based in or able to commute to Birmingham, Edinburgh, or Manchester for hybrid work (at least 40% in-office).

Salary: £33,203–£34,950

Company

A major British financial institution transforming the future of banking through investment in technology and inclusive workplace practices.

What you will do

• Perform ongoing due diligence for Commercial Bank clients to identify and mitigate financial crime risks.
• Provide technical subject matter expertise on AML, anti-bribery, and sanctions policies.
• Act as a primary liaison for internal and external stakeholders regarding due diligence requirements.
• Collaborate with AML partners to ensure group-wide policy adherence.
• Manage client queries and issues through to resolution while maintaining high service standards.
• Prioritize workloads to meet strict regulatory and internal deadlines.

Requirements

• Strong technical knowledge of AML, anti-bribery, and sanctions regulations.
• Proven ability to work under pressure and apply logical problem-solving skills.
• Excellent communication skills for managing internal and external client relationships.
• Ability to handle inbound and outbound client calls effectively.
• Commitment to working in a hybrid model with at least two days per week in the office.

Culture & Benefits

• Generous pension contribution of up to 15%.
• Annual performance-related bonus and share schemes.
• 24 days of holiday plus bank holidays.
• Comprehensive wellbeing initiatives and parental leave policies.
• Inclusive environment with dedicated support for diversity and health initiatives.