Senior Processing Specialist

TL;DR

Senior Processing Specialist: Overseeing and executing motor vehicle title and registration processes while providing guidance and support to the processing team with an accent on DMV regulations and attention to detail. Focus on issue resolution, workflow coordination, and ensuring timely and accurate completion of work.

Location: Bradenton, Florida

Company

hirify.global delivers technology-enabled safety and mobility solutions.

What you will do

• Maintain advanced knowledge of DMV laws, regulations, and procedures related to vehicle titling and registration.
• Prepare, review, and verify title and registration documentation for submission to county tax offices.
• Serve as a point of escalation for complex title issues and customer inquiries.
• Provide guidance, training, and support to Processing Specialists as needed.
• Resolve customer concerns and complaints in a professional, friendly, and courteous manner.
• Assist Office Manager with reporting, workflow coordination, and special projects.

Requirements

• High School Diploma or GED required.
• Strong computer experience, including Microsoft Excel.
• Excellent written, verbal, and telephone communication skills.
• Proven ability to prioritize, organize, and manage multiple work systems simultaneously.
• Demonstrated reliability and dependability, including consistent attendance and schedule adherence.
• Strong interpersonal skills with the ability to interact effectively with diverse personalities.

Nice to have

• Previous Title Clerk or Title Processing experience.
• Proficiency in Microsoft Word and RTS systems.
• Experience supporting or managing client accounts.

Culture & Benefits

• Focus on high performance and drive toward breakthrough outcomes.
• Champion integrity and good character.
• Lean into conversations, decisions, and actions that move the business forward.
• Believe in growing and inspiring people together.