Technical Service Owner (Microsoft Cloud)

TL;DR

Technical Service Owner (Microsoft Cloud): Taking end-to-end responsibility for delivering secure, scalable Microsoft Cloud services while guiding and supporting a team of skilled engineers with an accent on service quality and customer experience. Focus on design, implementation, and optimization of Microsoft Cloud services, acting as the central point of accountability for services.

Location: Hybrid in Nacka Strand, Malmö, Oslo, or Moss

Company

hirify.global is a leading online IT partner in the Nordics and the Benelux.

What you will do

• Own and manage the full lifecycle of Digital Workplace Services, from design and implementation to operation and continuous improvement.
• Define and drive the technical roadmap for services, aligning with business strategy and customer needs.
• Ensure service reliability, performance, security, and compliance through proactive monitoring and optimization.
• Lead, mentor, and support a team of engineers, fostering a high-performing and collaborative team culture.
• Balance cost, risk, and performance considerations to support informed decision-making and business outcomes.
• Contribute to strategic planning, influencing service development, priorities, and long-term direction.

Requirements

• 8–10 years of experience in senior engineering and technical leadership roles, combined with a bachelor’s degree or equivalent structured academic foundation.
• Deep expertise in Microsoft 365, identity management, and the Microsoft Defender suite, with both operational and architectural experience.
• Holds at least two Microsoft certifications: one in Workplace and one in Security.
• Proven ability to mentor and develop teams, establish clear ways of working, and foster a strong culture of best practices and collaboration.
• Full proficiency in English and the local language (Swedish/ Norwegian) is required
• Please note that for this specific job, we don´t provide any relocation or work permit sponsorship support

Culture & Benefits

• Good pension plans, parental pay, and insurance.
• A one-time home office allowance of 3500 SEK to buy home office equipment, provided for roles where applicable.
• An office area specifically for you and your best friend - bring your dog!
• Encouragement to stay curious and keep learning through hirify.global Academy.
• Flexibility, allowing a mix of digital and office work tailored to your role and providing the best conditions for a balanced daily life.

Hiring process

• Telephone screening with TA Partner, Karishma
• First interview with Manager Digital Workplace Services, Marcus
• Cognitive and Personality Assessment Tests via Assessio
• Second Interview containing Case Study & a Technical Interview with Marcus & the Hiring Manager, Heidi
• Final Interview with the Hiring Manager, Heidi