Plus
Включить Plus
Назад
Company hidden
4 дня назад

Lead Systems Support Engineer

Формат работы
onsite
Тип работы
fulltime
Грейд
lead
Английский
b2
Страна
Singapore
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
/

TL;DR

Lead Systems Support Engineer: Ensuring operational efficiency, stability, and availability of complex application systems with an accent on incident management, DevOps practices, and client-facing problem-solving. Focus on leading system upgrades, mentoring peers, and applying strategic technical thinking to solve complex business challenges.

Location: Must be a Singapore Citizen or PR of Singapore

Company

hirify.global is a global technology consultancy that helps clients solve complex business problems through purposeful and impactful software solutions.

What you will do

  • Debug business-impacting issues within complex application systems.
  • Manage incident processes, monitoring metrics, and tooling to generate reports and implement corrective actions.
  • Lead the planning and execution of system upgrades, migrations, and maintenance to minimize downtime.
  • Apply continuous delivery and DevOps practices to deploy and support high-quality software.
  • Mentor less-experienced peers and influence clients on support processes and technical strategy.
  • Conduct system performance analysis to identify bottlenecks and implement optimization strategies.

Requirements

  • Must be a Singapore Citizen or PR of Singapore due to client security clearance requirements.
  • Experience with Java or .Net and scripting languages like Python or Powershell.
  • Strong understanding of cloud platforms (AWS, Azure, or GCP).
  • Proficiency with application monitoring tools such as DataDog, Prometheus, or Grafana.
  • Experience with CI/CD tools (Jenkins, Github Actions, Buildkite, or Azure Pipelines).
  • Strong debugging, triaging, and system performance analysis skills.
  • Willingness to participate in a 24x7 rotation-based support team.

Culture & Benefits

  • Supportive community focused on continuous learning and technical excellence.
  • Access to interactive career development tools and programs.
  • Emphasis on autonomy balanced with a strong collaborative culture.
  • Opportunity to work on impactful projects with a global technology consultancy.

Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →