Healthcare Referral Administrator

TL;DR

Healthcare Referral Administrator: Managing and processing patient referrals to specialists efficiently and accurately with an accent on compliance with established protocols and insurance requirements. Focus on coordinating with healthcare providers and ensuring timely care.

Location: Must be based in the US

Company

hirify.global is a company.

What you will do

• Process patient referrals to specialists, ensuring accuracy and compliance with established protocols.
• Communicate with patients to explain referral procedures and provide necessary information.
• Coordinate with healthcare providers, specialists, and insurance companies to facilitate referrals.
• Track referral status and follow up to confirm appointment completion.
• Maintain accurate records in electronic health systems and ensure confidentiality of patient information.
• Provide administrative support to the healthcare team as needed.

Requirements

• Minimum of 3 years of experience in patient referral coordination or a related healthcare administrative role.
• At least 1 year of experience working with a US-based client or healthcare provider.
• Basic knowledge or experience in gastroenterology is preferred.
• Strong knowledge of healthcare processes, insurance requirements, and referral workflows.
• Excellent organizational skills with attention to detail.
• Strong communication and interpersonal skills to interact effectively with patients and providers.

Nice to have

• Ability to multitask and manage high-volume referrals.
• Strong problem-solving skills and a proactive approach to resolving issues.
• Commitment to patient-centered care and confidentiality.

Culture & Benefits

• Permanent work from home
• Immediate hiring
• Health insurance coverage for eligible locations