Field Engineer (AI)

TL;DR

Field Engineer (AI): Supporting the integration of hirify.global's code intelligence platform into complex enterprise SDLCs with an accent on AI coding tools and large-scale migrations. Focus on designing technical solutions for Fortune 500 customers, optimizing LLM deployments, and bridging the gap between customer needs and product engineering.

Location: Remote (Global). Working hours must overlap with Pacific Standard Time (PST) for at least 30 hours/week.

Salary: $72,000 – $144,000 (depending on location zone)

Company

hirify.global is a code intelligence platform that helps developers navigate and operate on massive codebases using AI.

What you will do

• Lead technical success for Fortune 500 customers by troubleshooting challenging issues and designing custom solutions.
• Collaborate with Sales and CSM teams to understand customer use cases and drive product adoption.
• Partner with Product and Engineering teams to translate customer feedback into product improvements.
• Educate technical admins on best practices for configuring and maintaining hirify.global environments.
• Develop technical content in collaboration with Marketing based on real-world customer findings.

Requirements

• Bachelor's degree in Computer Science or equivalent professional software engineering experience.
• Experience in a technical, customer-facing role with a deep understanding of the end-to-end SDLC.
• Strong scripting abilities across various languages and frameworks.
• Experience with large-scale migrations, code modernizations, or platform upgrades.
• Proficiency in both on-premise and cloud-native architectures.
• Must be able to overlap working hours with PST for at least 30 hours/week.

Nice to have

• Experience deploying and optimizing Large Language Models (LLMs) in production.
• Background in DevRel, DevEx, or as a Developer Advocate.

Culture & Benefits

• Globally distributed team valuing high agency and direct communication.
• Competitive, transparent compensation based on location zones.
• Equity grants to align employee success with company growth.
• Generous perks and benefits package.

Hiring process

• Introduction Stage: Initial conversations to establish fit.
• Team Interview: Experience deep dive, peer collaboration, and technical assessment.
• Final Stage: Values and leadership interviews, followed by reference and background checks.