E-commerce Shop Operations Specialist (Czech/Slovak)

TL;DR

E-commerce Shop Operations Specialist (Czech/Slovak): Execute onsite and app campaigns by uploading banners, updating visuals, and publishing content across Czech and Slovak shops with an accent on translating and adapting promotional texts, product descriptions, and ensuring content accuracy. Focus on maintaining shop content using CMS, fixing inconsistencies proactively, and collaborating with international teams for high-quality customer experience.

Location: Hybrid in Krakow, Poland (60% office, 40% remote)

Company

Trailblazers in pet e-commerce with over 25 years experience, serving 12 million customers across Europe from offices in Munich, Madrid, Krakow, Wroclaw, London, and Vienna.

What you will do

• Execute onsite and app campaigns by uploading banners, updating visuals, and publishing content across Czech and Slovak shops
• Maintain and optimize shop content using internal Content Management System
• Ensure campaign elements go live correctly, align with quality standards, and look sharp
• Translate and adapt promotional texts, product descriptions, and campaign content into Czech or Slovak
• Proactively identify and fix inconsistencies, missing information, or content issues
• Collaborate with international teams to meet Czech and Slovak customer expectations

Requirements

• Fluent Czech or Slovak (C2) and communicative English
• Strong eye for detail and passion for accuracy
• Organized, reliable, comfortable with deadlines
• Mindset focused on execution, improvement, and user experience

Nice to have

• Experience with Content Management System (CMS)
• Experience with JIRA

Culture & Benefits

• Hybrid working: 60% office in Krakow, 40% remote
• Option to work 20 days abroad in approved countries
• Development opportunities, excellent training and support
• Wellbeing offers, subsidised transport or bike leasing
• 20% discount on all products
• Equal opportunity employer embracing diversity and inclusion