Senior Research Lead

TL;DR

Senior Research Lead (Customer Data Science): Scoping, managing, and delivering innovative market research combining attitudinal and behavioural data for retailers and manufacturers with an accent on quantitative analysis, methodology development, and integrated insights. Focus on leading research projects, collaborating with suppliers and clients, and championing data-driven decision-making.

Location: London

Company

Global leader in Customer Data Science partnering with retailers and brands like Tesco, Coca-Cola, and Nestlé to deliver customer-centric insights.

What you will do

• Manage full research lifecycle: proposal writing, methodology, questionnaires, data analysis, interpretation, and delivery.
• Work with third-party suppliers and agencies to ensure quality and timely project execution.
• Collaborate with internal teams, agencies, and clients to integrate insights and meet deadlines.
• Develop team processes for efficiency and best practices.
• Stay updated on industry standards and promote attitudinal data benefits.
• Lead client relationships to achieve revenue targets and deliver joined-up insights.

Requirements

• Strong quantitative market research experience
• Experience with AI tools in research processes or analysis
• Strong knowledge of statistical principles and quantitative techniques
• Analytical background with Excel, Q, SPSS
• Strong data visualisation and storytelling skills
• Proven relationship-building and collaboration abilities

Culture & Benefits

• Comprehensive rewards package with flexible working hours and birthday off
• Investment in cutting-edge technology with nimble, experimental environment
• Commitment to diversity and inclusion with thriving employee networks
• Open to discussing agile working opportunities
• Focus on work-life balance and personal flexibility