Senior Consultant (Microsoft D365 CRM)

TL;DR

Senior Consultant (Microsoft D365 CRM): Develop and deliver Microsoft D365 CRM solutions for clients pursuing operational excellence and digital transformation with an accent on sales, marketing, service, and operations modules. Focus on architecting custom solutions, leading project lifecycles from design to deployment, and managing client relationships and delivery teams.

Location: Remote

Salary: $88,000 - $118,000

Company

Professional services firm delivering technical solutions for operational excellence and digital transformation within Microsoft D365 CRM ecosystem.

What you will do

• Lead client projects through all phases: sales, planning, design, implementation, testing, deployment, training, and support.
• Architect and develop D365 CRM solutions based on client requirements.
• Conduct analysis and design sessions to capture functional and technical requirements across sales, marketing, service, and operations.
• Configure, test, and deploy D365 CRM solutions and integrations.
• Manage project work plans, risks, scope changes, and client communications.
• Assign tasks, review work, and participate in business development as a subject matter expert.

Requirements

• Bachelor’s Degree or equivalent.
• 5+ years in professional services or industry focused on technical solutions.
• 4+ years with Microsoft D365 CRM implementations.
• 2+ years project management experience.
• Expert knowledge of D365 CRM modules: Sales, Customer Service, Field Service, Project Operations, Marketing.
• Experience defining business requirements, managing processes, and client relationships.

Nice to have

• Experience with D365 CRM in Construction/Real Estate, Nonprofit, or Manufacturing.
• Agile methodologies and tools like JIRA, DevOps.

Culture & Benefits

• Flexible time off, family care leave, parental leave, family formation benefits.
• 8 health plan options (HMO & PPO), dental, vision, HSA with Firm contribution, EAP.
• 401(k) with Firm matching and profit share, well-being incentive, education assistance.
• Cell phone reimbursement, travel rewards, voluntary benefits like critical illness insurance.
• Focus on relationships, flexibility, and individual paths.