Senior Security Analyst (Customer Assurance)

TL;DR

Senior Security Analyst (Customer Assurance): Bridging the gap between customers and internal engineering to resolve complex security concerns and due diligence requests with an accent on identity management and SaaS cloud security risk assessment. Focus on translating technical specifications into risk-based narratives and implementing AI automation to scale global customer assurance efforts.

Location: Hybrid (Bellevue, WA; Chicago, IL; New York, NY; Washington, DC). Must be based in the USA.

Salary: $122,000 — $167,200 USD

Company

Okta is a leading Identity-as-a-Service solution provider focused on securing digital identities and infrastructure for the AI era.

What you will do

• Act as a technical bridge between customers and internal Engineering/Product Security teams to resolve high-stakes security inquiries.
• Convert deep-dive engineering specifications and vulnerability reports into clear, risk-based narratives for external customers.
• Manage end-to-end ownership of highly technical security questionnaires and due-diligence requests, including FedRAMP requirements.
• Collaborate with Product and Engineering teams to create technical talking points for regional Sales and Go-To-Market teams.
• Drive technological improvements by implementing AI and automation strategies to streamline security workflows.
• Develop and maintain forward-facing security collateral, FAQs, and field communications.

Requirements

• Bachelor's degree in Computer Science, MIS, or equivalent professional experience in information security.
• Minimum 3 years of experience in information security, project management, or related technical fields.
• Strong understanding of security principles, cloud methodologies, identity management, and risk assessment.
• Ability to lead whiteboard-level discussions with CISOs regarding cloud infrastructure, API security, and encryption standards.
• Proven ability to distill complex technical concepts into concise responses for executive stakeholders.
• Must be located in or able to work from the specified US office locations.

Nice to have

• Okta Certified Professional or Administrator certification.
• Industry certifications such as CCSK, CCAK, or CISA.
• Experience with generative AI tools or process automation platforms.
• Familiarity with FedRAMP, StateRAMP, NIST 800-53, or DoD IL4/IL5 frameworks.

Culture & Benefits

• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan and flexible spending accounts.
• Paid time off (PTO) and parental leave.
• Immersive in-person onboarding experience to accelerate impact and connection.
• Opportunity to work within a global community spanning over 20 offices worldwide.