AV Field Engineer

TL;DR

AV Field Engineer: Commissioning AV systems at client sites with an accent on optimizing equipment settings, network coordination, and troubleshooting technical issues. Focus on tracing signal flow, configuring DSP files for videoconferencing with AEC optimization, and documenting changes via redlines.

Location: Mississauga & Toronto, Canada (primarily on jobsite with frequent travel)

Salary: 74,243–100,446 CAD

Company

Global leader in audio visual and media innovation, designing and building experiential environments for media organizations, retailers, sports venues, corporate enterprises, and government agencies.

What you will do

• Commission AV systems at client sites by optimizing settings, documenting changes via redlines, and completing quality checklists.
• Pre-commission systems in the office and communicate status to stakeholders.
• Troubleshoot issues by tracing signal flow and coordinating with relevant parties.
• Configure AV networks and coordinate with client networks.
• Create and modify DSP files, emphasizing AEC optimization for videoconferencing and control object coordination.
• Provide lessons learned feedback to improve designs, product selection, and implementation.
• Archive configuration files and maintain technical certifications.

Requirements

• High School Diploma or GED (Associates degree preferred).
• 3-5 years in relevant industry, field installation, or systems design.
• Ability to troubleshoot complex AV and network systems; strong familiarity with MTR and Zoom Rooms.
• DSP certification from Biamp, QSC, or BSS (preferred).
• Control certification from QSC, Extron, or Crestron (preferred).
• Proficiency in Microsoft Office; self-starter with good customer service skills.

Nice to have

• Knowledge of broadcast or hybrid conference-live event systems.
• Ability to commission/troubleshoot remotely with onsite support.
• Extron AVE Associate, Audinate Dante Level 3, Biamp Tesira Server, Q-Sys Level 2/Control 201, Extron Certified Control Professional, Shure Integrated Systems Level 1, AVIXA CTS.

Culture & Benefits

• Flexible work environment with competitive compensation.
• Medical and dental plans, Basic Life/AD&D, Short/Long-Term Disability Insurance.
• Healthcare/Dependent Care FSA, Paid Time Off, Paid Holidays, Commuter Benefits.
• Culture celebrating diversity and inclusion; career growth opportunities.