Senior Site Reliability Engineer

TL;DR

Senior Site Reliability Engineer (Fintech): Design and operate resilient distributed systems for real-time financial platform with an accent on observability, SLOs/SLIs, and incident management. Focus on building signal-heavy monitoring with Datadog/CloudWatch, improving incident lifecycles, and leading reliability initiatives across teams.

Location: Remote from Mexico; hybrid possible in Mexico City office. No visa sponsorship or immigration support

Company

Pioneer in earned wage access, delivering real-time financial flexibility without fees, interest, or credit checks, backed by top VCs.

What you will do

• Design systems for resilience, graceful degradation, and capacity planning.
• Define and measure SLOs/SLIs reflecting customer experience.
• Build observability using Datadog, CloudWatch, and incident.io for alerting and management.
• Improve incident lifecycle from detection to blameless post-mortems.
• Combine software engineering with reliability practices for highly available, debuggable systems.

Requirements

• Bachelor's or Master's in computer science or equivalent experience
• 4+ years in SRE or Software Engineering
• Hands-on coding in Python and/or Go
• Distributed systems expertise: design, operation, production at scale
• Deep knowledge of SLOs, SLIs, error budgets, MTTR
• Observability, incident response, cross-functional communication
• Operational tooling and AI fluency; leadership and mentorship

Culture & Benefits

• Healthcare, internet/cell phone reimbursement, lhirify.globalg stipend
• Potential travel to Mountain View HQ
• Diverse, inclusive team focused on belonging
• Salary based on role, level, location