Employment Advisor (Restart)

TL;DR

Employment Advisor (Restart): Guiding customers on the Restart Scheme to sustainable employment with an accent on assessing needs, creating action plans, and addressing personal barriers. Focus on building employer relationships, meeting performance targets, and maintaining compliance records.

Location: Andover office, United Kingdom. Travel costs reimbursed.

Salary: £27,976 to £29,000

Company

hirify.global is a global leader in designing and delivering positive social and economic impact for governments, businesses, and investors.

What you will do

• Assess customer needs and build rapport to create individualised action plans.
• Address barriers to employment with advice, challenge, and guidance.
• Recommend vacancies and training solutions in consultation with team and employers.
• Maintain accurate records and meet performance targets and KPIs.
• Develop networks with stakeholders including employers and Job Centre teams.
• Signpost to local specialist services for disabilities, housing, and benefits.

Requirements

• Target driven and customer-focused with passion for supporting positive change.
• Pragmatic, solution-focused with confidence to challenge mindsets.
• High independence, professionalism, attention to detail, and organisational skills.
• Experience in customer-facing and targeted environments.
• Excellent communication, motivation, and problem-solving skills.

Nice to have

• Degree level education or track record in sales, customer service, or case management.
• Knowledge of employment market and welfare to work.

Culture & Benefits

• Guiding Principles: accountability, growth, diversity, learning from mistakes, results-focused.
• Equity, Diversity & Inclusion commitment with Disability Confident employer status.
• Real Living Wage Employer.
• Team support from Employment Facilitator and Solutions team.

Hiring process

• Enhanced selection including safeguarding interviews and due diligence.
• Request misconduct disclosure from previous employers.
• Reasonable adjustments available for disabilities.