обновлено 5 дней назад
System Administrator I (IT Support)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
System Administrator I (IT Support): Providing a single point of contact for internal IT customers and managing user requests across various platforms with an accent on account creation, application support, and system administration. Focus on resolving tickets via Jira and Slack, coordinating cross-functional projects, and maintaining system policies.
Location: On-site in Taguig, Philippines
Company
is a pioneering global local delivery platform operating in around 65 countries worldwide.
What you will do
- Provide IT customer support as a single point of contact for internal users.
- Manage user requests and account creation via Jira, Slack, and email.
- Coordinate with other departments on cross-functional projects.
- Document and maintain system administration policies and procedures.
- Ensure prompt and efficient resolution of tickets complying with SLAs.
Requirements
- Must be based in Taguig, Philippines (On-site).
- 1 to 3 years of experience in System Administration and IT Tech Support.
- Degree in Computer Science or equivalent vocational training.
- Knowledge of Active Directory, AzureAD, Google Suite, and Slack user management.
- Good English proficiency required.
Nice to have
- ITIL v4 foundation certification.
- Experience working in an international Agile environment.
- Strong communication and interpersonal skills.
Culture & Benefits
- Work within a global IT Service Desk team providing 24/7 support.
- Collaborative team culture committed to excellence.
- Opportunity to work with a diverse, global team of professionals.
- Focus on continuous improvement and automation of IT processes.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →