Customer Service Software Engineer (Supply Chain)

TL;DR

Customer Service Software Engineer (Supply Chain): Developing and improving technical software solutions for upgrade projects in the logistics domain with an accent on database programming and system integration. Focus on executing software parametrization, conducting functional and on-site commissioning tests, and ensuring technical alignment with customer requirements.

Location: Maia, Portugal. Hybrid (remote work options available), but requires on-site presence for tests and commissioning. Available for travelling.

Company

Global technology company providing intelligent manufacturing and supply chain solutions.

What you will do

• Develop and parametrize software solutions for upgrade projects within the software engineering area.
• Provide technical and commercial support to align customer needs with defined company solutions.
• Collaborate with Technical and Project Managers on project planning and execution timelines.
• Perform functional tests in-office and conduct on-site installation and commissioning trials.
• Prepare detailed operation and application manuals for customers.
• Participate in the handover phase and drive continuous improvement of work methods.

Requirements

• Relevant college degree in Software Engineering or a similar field.
• Advanced knowledge of database programming languages (PL/SQL and Transact-SQL).
• Advanced experience with Oracle and SQL Server databases.
• Fluent English (verbal and written).
• Availability for travel.

Culture & Benefits

• Competitive salary package with flexible working hours.
• Remote work options and extra days off, including your birthday.
• Health insurance for the whole family.
• Well-Being and Employee Assistance Program.
• Collaborative working atmosphere with office perks like fresh fruit and snacks.