Commercial Lead (SaaS)

TL;DR

Commercial Lead (SaaS): Scaling key commercial functions including Customer Success, Inbound, and Outbound Sales for a Telegram monetization platform with an accent on revenue growth and net revenue retention. Focus on building scalable account management processes, leading high-value creator negotiations, and developing a commercial team.

Location: Remote (access to hubs in Dubai, Yerevan, London, and Belgrade)

Company

hirify.global (Tribute) is a leading monetization platform on Telegram helping creators earn through donations and subscriptions.

What you will do

• Lead and develop Customer Success, Inbound Sales, and Outbound Sales functions.
• Drive month-over-month revenue growth and improve net revenue retention for the creator portfolio.
• Build scalable processes for account management, creator activation, and outbound outreach.
• Personally lead complex negotiations with top creators, strategic partners, and agencies.
• Manage and mentor a small commercial team, setting performance standards.
• Collaborate with Marketing on paid acquisition and influencer activation campaigns.

Requirements

• Hands-on experience in sales or bizdev within SaaS, creator economy, or influencer marketing.
• Proven track record of managing high-value accounts and closing commercial deals.
• Experience mentoring or managing sales and customer success teams.
• Strong operational discipline and understanding of pipeline management.
• Fluent Russian and Advanced English (C1+) are required.

Nice to have

• Spanish language proficiency.
• Experience with Telegram, paid communities, or creator monetization.

Culture & Benefits

• Remote-first environment with access to global hubs.
• Non-bureaucratic management focusing on results.
• 20 days of paid vacation, 11 days off, and 14 days of sick leave.
• Medical expense compensation and provision of necessary equipment.
• Access to advanced AI models and English language courses.