Customer Engineer Thermal Management (Engineering)

TL;DR

Customer Engineer Thermal Management (Engineering): Providing hands-on support for the maintenance of chiller systems and plant infrastructure with an accent on routine maintenance and equipment handling. Focus on ensuring efficient operation of thermal management systems and supporting field technicians in technical environments.

Location: Milano, Italy (Onsite)

Company

hirify.global designs, manufactures, and services products and solutions that maintain critical digital infrastructure and connectivity worldwide.

What you will do

• Assist with scheduled and reactive maintenance of chillers and associated equipment.
• Support technicians with specific tasks such as filter changes and coil cleaning.
• Perform basic cleaning and tidying of mechanical plant areas.
• Handle tools, materials, and heavy components as directed.
• Establish safe equipment access by setting up barriers, signage, and platforms.
• Monitor inventory levels and transport required parts to and from sites.

Requirements

• Experience in a technical service or test environment specifically for Air Conditioning equipment.
• Previous field service experience is essential.
• Computer literacy, including proficiency in Word, Excel, and Outlook.
• Clean and valid driving license.
• Strong communication and customer service skills.
• Ability to organize time and work effectively under pressure.

Culture & Benefits

• Guided by core principles of safety, integrity, respect, teamwork, and diversity.
• High-performance culture with a focus on innovation and operational excellence.
• Professional environment promoting a customer-first mindset and continuous improvement.
• Opportunities for career growth and ongoing professional development.